• California, United States
  • Daily : 8.00 am to 10.00 pm
Welcome to Whiskey Heaven

Privacy Policy

Premium American Whiskey

Whiskey Heaven – Premium American Whiskey Crafted to Perfection

At Whiskey Heaven, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the practices described below.

1. Information We Collect

When you shop or browse on Whiskey Heaven, we may collect the following information:

  • Personal Information: Name, email address, billing/shipping address, phone number, and payment details.

  • Account Information: Login credentials if you create an account.

  • Order Details: Purchase history, delivery preferences, and transaction records.

  • Website Usage Data: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Verify legal drinking age compliance (21+)

  • Improve our website, services, and customer experience

  • Communicate with you regarding orders, updates, or promotions

  • Prevent fraud, unauthorized access, or illegal activity

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Payment processors, shipping carriers, and IT service providers who assist in fulfilling orders.

  • Legal Authorities: If required by law, court order, or government regulation.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies & Tracking Technologies

Whiskey Heaven uses cookies and similar tracking tools to enhance your browsing experience. Cookies allow us to:

  • Remember your preferences

  • Analyze website traffic and usage patterns

  • Offer personalized promotions and product recommendations

You can disable cookies through your browser settings, though some website features may not function properly.

5. Data Security

We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online system can guarantee 100% security, we continuously update and monitor our safeguards to keep your data safe.

6. Age Restrictions

As we sell alcoholic beverages, you must be 21 years or older to use our website and services. By submitting personal information, you confirm that you meet this legal requirement.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of the information we hold about you

  • Request corrections or updates to inaccurate data

  • Opt out of promotional emails at any time

  • Request deletion of your personal information, subject to legal obligations

8. Third-Party Links

Our website may contain links to third-party websites. Whiskey Heaven is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. Updates will be posted on this page, with the effective date indicated at the top.

FAQ's

Frequently Asked Questions

Yes. Whiskey Heaven is a trusted, California-based online whiskey store that specializes in authentic, premium, and rare bottles. Every bottle we sell is sourced directly from verified distributors, ensuring 100% authenticity.
Absolutely. We offer fast and secure nationwide delivery across all 50 states, so you can enjoy premium bourbon, rye, and rare whiskeys no matter where you live in the USA.
Orders are processed within 1–2 business days. Standard delivery times range from 3–7 business days, depending on your location. Expedited shipping options are also available at checkout.
We stock a wide range of premium and rare whiskey brands, including Old Forester, Blood Oaths, Rare Bottles, Royal Crown, Stagg Jr, Weller, Pappy Van Winkle, EH Taylor, Blanton, Michter, Penelope, and more.
Due to high demand, rare whiskeys such as Pappy Van Winkle, Weller, and Blood Oath sell out quickly. We recommend subscribing to our newsletter for restock alerts and early access to limited releases.
We take extra care in packaging. All bottles are shipped in secure, protective packaging designed to prevent breakage or damage. If your order arrives damaged, we offer a replacement or refund guarantee.
Yes, once your order is shipped, you’ll receive a tracking number via email. You can monitor your shipment’s progress until it arrives at your doorstep.
For safety and quality reasons, alcohol cannot be returned once shipped. However, if your order arrives damaged, incorrect, or defective, please contact our support team, and we’ll resolve the issue immediately.