• California, United States
  • Daily : 8.00 am to 10.00 pm
Welcome to Whiskey Heaven

Terms and Conditions

Premium American Whiskey

Whiskey Heaven – Premium American Whiskey Crafted to Perfection

Welcome to Whiskey Heaven. These Terms and Conditions (“Terms”) govern your use of our website, services, and purchases. By accessing or shopping on our site, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. Legal Drinking Age

You must be 21 years of age or older to purchase alcohol from Whiskey Heaven. By placing an order, you confirm that you are of legal drinking age in the United States. We reserve the right to request valid identification and to cancel any order where age verification cannot be confirmed.

2. Product Availability

All products listed on our website are subject to availability. Certain bottles, especially rare and limited editions such as Pappy Van Winkle, Blanton’s, Weller, and Blood Oath, may sell out quickly. Whiskey Heaven reserves the right to update or remove products without prior notice.

3. Pricing & Payment

  • All prices are listed in U.S. Dollars (USD).

  • We accept major credit/debit cards and secure online payment methods.

  • Prices are subject to change at any time due to market fluctuations, availability, or supplier changes.

  • In the event of a pricing error, we reserve the right to cancel or adjust an order with prior notice to the customer.

4. Shipping & Delivery

  • We currently ship across the United States only.

  • Delivery times vary depending on your location but typically range from 1–2 business days.

  • All orders are packaged securely to ensure safe delivery.

  • Shipping costs are calculated at checkout.

  • Whiskey Heaven is not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

5. Order Cancellations & Returns

  • Orders may be canceled before shipment by contacting customer support.

  • Due to alcohol regulations, we cannot accept returns once products have been shipped, except in cases of:

    • Incorrect item received

    • Damaged or defective product upon delivery

  • For eligible cases, customers may request a replacement or refund by contacting us within 48 hours of delivery.

6. Authenticity Guarantee

Whiskey Heaven guarantees that all bottles sold are 100% authentic and sourced from verified distributors. We do not deal in counterfeit, refilled, or tampered products.

7. Responsible Consumption

By purchasing from Whiskey Heaven, you agree to consume alcoholic beverages responsibly. We do not endorse or support misuse of alcohol. Please drink responsibly.

8. Intellectual Property

All content on this website, including images, product descriptions, text, and branding, is the property of Whiskey Heaven and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

Whiskey Heaven shall not be held liable for:

  • Misuse of our products

  • Delays in delivery beyond our control

  • Any indirect, incidental, or consequential damages arising from the purchase or use of our website

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website constitutes acceptance of the updated Terms.

FAQ's

Frequently Asked Questions

Yes. Whiskey Heaven is a trusted, California-based online whiskey store that specializes in authentic, premium, and rare bottles. Every bottle we sell is sourced directly from verified distributors, ensuring 100% authenticity.
Absolutely. We offer fast and secure nationwide delivery across all 50 states, so you can enjoy premium bourbon, rye, and rare whiskeys no matter where you live in the USA.
Orders are processed within 1–2 business days. Standard delivery times range from 3–7 business days, depending on your location. Expedited shipping options are also available at checkout.
We stock a wide range of premium and rare whiskey brands, including Old Forester, Blood Oaths, Rare Bottles, Royal Crown, Stagg Jr, Weller, Pappy Van Winkle, EH Taylor, Blanton, Michter, Penelope, and more.
Due to high demand, rare whiskeys such as Pappy Van Winkle, Weller, and Blood Oath sell out quickly. We recommend subscribing to our newsletter for restock alerts and early access to limited releases.
We take extra care in packaging. All bottles are shipped in secure, protective packaging designed to prevent breakage or damage. If your order arrives damaged, we offer a replacement or refund guarantee.
Yes, once your order is shipped, you’ll receive a tracking number via email. You can monitor your shipment’s progress until it arrives at your doorstep.
For safety and quality reasons, alcohol cannot be returned once shipped. However, if your order arrives damaged, incorrect, or defective, please contact our support team, and we’ll resolve the issue immediately.